Question 1

What areas do you serve in Florida?

Accepted Answer

Pro Clean Lakeland proudly serves Lakeland, Mulberry, Bartow, Plant City, Lake Wales, Winter Haven, Auburndale, Lithia, and Valrico. We cover all of Polk County and surrounding areas in Central Florida.

Question 2

How do I get a quote for cleaning services?

Accepted Answer

Getting a quote is easy! Call us at 863-668-1755 or use our online booking form. We provide free, no-obligation quotes for all our cleaning services including residential, commercial, move-in/out, and more.

Question 3

Are your cleaners background checked and insured?

Accepted Answer

Yes, absolutely. All Pro Clean Lakeland team members undergo thorough background checks and are fully insured. Your safety and peace of mind are our top priorities. We're a trusted, locally-owned company serving Polk County.

Question 4

What cleaning supplies do you use?

Accepted Answer

We bring all professional-grade cleaning supplies and equipment. We use EPA-approved, effective products that are safe for families and pets. If you have specific products you prefer or allergy concerns, we're happy to accommodate your requests.

Question 5

How long has Pro Clean Lakeland been in business?

Accepted Answer

Pro Clean Lakeland is a locally-owned and operated cleaning company based in Lakeland, FL. We've built our reputation on quality, reliability, and genuine care for our Polk County community.

Question 6

What does residential cleaning include?

Accepted Answer

Our residential cleaning includes thorough dusting, vacuuming, mopping, bathroom sanitization, kitchen cleaning including appliances, bed making, surface cleaning, and more. We also offer add-ons like inside cabinet cleaning, refrigerator cleaning, and laundry services.

Question 7

How often should I schedule house cleaning?

Accepted Answer

Most Lakeland homeowners benefit from weekly or bi-weekly cleaning. For busy households or homes with pets, we recommend weekly service. Monthly deep cleaning is available for those who prefer to handle daily tidying themselves. We offer flexible scheduling to fit your needs.

Question 8

Do you clean homes with pets?

Accepted Answer

Yes! We love our furry friends. We're experienced in cleaning homes with pets and understand the extra attention needed for pet hair, dander, and odors. We use pet-safe cleaning products and can work around your pet's routine.

Question 9

Can you clean my Florida lanai or screened porch?

Accepted Answer

Absolutely! We understand Florida living. Screened porches, lanais, and outdoor living spaces are part of our cleaning services. We'll keep your outdoor areas as clean and welcoming as your indoor spaces.

Question 10

What types of businesses do you clean?

Accepted Answer

We clean offices, retail stores, medical facilities, schools, daycares, churches, and more throughout Polk County. From Downtown Lakeland offices to Winter Haven retail shops, we help businesses maintain professional, welcoming environments.

Question 11

Can you clean my business after hours?

Accepted Answer

Yes! Most of our commercial clients prefer after-hours cleaning to avoid disruption. We offer flexible scheduling including evenings, early mornings, and weekends to work around your business operations.

Question 12

How often should my office be cleaned?

Accepted Answer

This depends on foot traffic and your industry. High-traffic offices and medical facilities often need daily cleaning, while smaller offices may only need weekly or bi-weekly service. We'll help you determine the right schedule for your Lakeland or Polk County business.

Question 13

Do you clean schools and daycares?

Accepted Answer

Yes, we provide specialized cleaning for schools and daycares throughout Polk County. Children's health is our priority — we use safe, effective cleaning methods and age-appropriate products to keep educational facilities germ-free.

Question 14

What's included in move-in/move-out cleaning?

Accepted Answer

Our move-in/move-out cleaning is comprehensive: all rooms deep cleaned, inside cabinets and closets, appliance interiors (refrigerator, oven, microwave), bathroom sanitization, window sills and tracks, baseboards, and floor cleaning. We ensure the space is spotless for the next occupant.

Question 15

Will move-out cleaning help me get my deposit back?

Accepted Answer

Absolutely! Many Polk County landlords and property managers require professional cleaning before returning deposits. Our thorough move-out cleaning helps ensure you meet those requirements and maximize your deposit return.

Question 16

How far in advance should I book move-out cleaning?

Accepted Answer

We recommend booking 3-5 days in advance, especially during peak moving season (summer months). However, we understand moves can be last-minute — call us and we'll do our best to accommodate your schedule.

Question 17

Do you work with property managers?

Accepted Answer

Yes! We work with many property managers throughout Lakeland, Winter Haven, Bartow, and Polk County. We offer quick turnaround cleaning between tenants to keep your units rent-ready.

Question 18

What's the difference between regular cleaning and deep cleaning?

Accepted Answer

Regular cleaning maintains cleanliness with surface-level tasks. Deep cleaning is intensive, targeting often-missed areas: behind appliances, inside cabinets, grout lines, baseboards, vents, ceiling fans, and more. It's recommended every 3-6 months or for seasonal refreshes.

Question 19

How long does deep cleaning take?

Accepted Answer

Deep cleaning typically takes 4-8 hours depending on home size and condition. A 2-bedroom home might take 4-5 hours, while a 4-bedroom home could take 6-8 hours. We'll provide a time estimate with your quote.

Question 20

Is deep cleaning good for allergies?

Accepted Answer

Yes! Deep cleaning significantly reduces allergens like dust, pollen, pet dander, and mold — especially important in Florida's humid climate. If you suffer from allergies, regular deep cleaning can improve your home's air quality.

Question 21

What recurring cleaning schedules do you offer?

Accepted Answer

We offer multiple times per week, weekly, bi-weekly (every 2 weeks), and monthly cleaning schedules. We can also create custom schedules to fit your specific needs. Bi-weekly is our most popular option for Polk County families.

Question 22

Can I change my cleaning schedule?

Accepted Answer

Absolutely! Life changes, and so can your schedule. Just give us 48 hours notice to adjust your recurring cleaning day or frequency. We're flexible and work around your needs.

Question 23

Do recurring clients get priority booking?

Accepted Answer

Yes! Our recurring clients get priority scheduling and first access to holiday and peak-season appointments. You'll also have a consistent time slot reserved just for you.

Question 24

What if I need to skip a cleaning?

Accepted Answer

No problem! Just let us know 48 hours in advance. You can skip cleanings as needed without penalty. We understand that schedules change.

Question 25

What elderly assistance services do you offer?

Accepted Answer

We help seniors with household chores that may be difficult: laundry (washing, drying, folding, putting away), dish washing, bed making, light cleaning, organizing, and general tidying. We focus on maintaining a comfortable, safe living environment.

Question 26

Is this a medical or home health service?

Accepted Answer

No, we are not a medical or home health agency. We provide household assistance and cleaning services only. We do not provide personal care, medical services, or medication assistance. For those needs, we recommend consulting with a licensed home health provider.

Question 27

How are your team members trained for elderly assistance?

Accepted Answer

Our team members are trained to be patient, respectful, and understanding of seniors' needs. They work at a comfortable pace, communicate clearly, and treat every client with dignity. All staff are background-checked and insured.

Question 28

Can family members coordinate elderly care services?

Accepted Answer

Absolutely! We often work with family members who coordinate care for their loved ones. We're happy to communicate with whoever is most appropriate — the senior directly, adult children, or care coordinators.

Question 29

How much does house cleaning cost in Lakeland?

Accepted Answer

Pricing depends on home size, condition, and service type. We provide free, personalized quotes for every job. Call 863-668-1755 or use our online form for a no-obligation estimate. Recurring clients enjoy better rates than one-time cleanings.

Question 30

Do you offer free estimates?

Accepted Answer

Yes! We provide free, no-obligation quotes for all services. We'll discuss your needs, home size, and any special requests to give you an accurate estimate before any work begins.

Question 31

What payment methods do you accept?

Accepted Answer

We accept cash, checks, and major credit cards. Payment is due upon completion of service. For recurring clients, we can set up convenient payment arrangements.

Question 32

Are there extra charges for anything?

Accepted Answer

Our quotes are transparent and include everything discussed. Additional services requested during the cleaning (like inside refrigerator cleaning if not originally quoted) may have additional charges, but we always discuss this before proceeding.

Question 33

How do I book a cleaning service?

Accepted Answer

Booking is easy! Call us at 863-668-1755 or fill out our online booking form. We'll discuss your needs, provide a quote, and schedule a time that works for you.

Question 34

What is your cancellation policy?

Accepted Answer

We ask for 48 hours notice for cancellations or rescheduling. This allows us to offer the time slot to other clients. Last-minute cancellations may be subject to a fee.

Question 35

Do I need to be home during cleaning?

Accepted Answer

It's up to you! Many clients prefer to be away during cleaning. We're fully insured and background-checked, so you can trust us with your home. Just let us know your preference for key pickup or entry.

Question 36

What if I'm not satisfied with the cleaning?

Accepted Answer

Your satisfaction is our priority! If you're not happy with any aspect of our service, contact us within 24 hours and we'll make it right. We stand behind our work and want every client to be completely satisfied.

Question 37

How do you handle Florida humidity and mold prevention?

Accepted Answer

Florida's humidity creates unique cleaning challenges. We use specialized techniques and products to prevent mold and mildew buildup, especially in bathrooms, kitchens, and closets. Regular cleaning is key to keeping Florida homes healthy.

Question 38

Do you clean vacation rentals and Airbnbs?

Accepted Answer

Yes! We work with vacation rental owners and property managers throughout Polk County. We offer quick turnaround cleaning between guests to keep your rental ready for 5-star reviews.

Question 39

Can you clean after a Florida storm or hurricane?

Accepted Answer

We understand Florida weather! After storms, we can help with cleanup, removing debris dust, and getting your home back to normal. Contact us for post-storm cleaning needs.

Your Cleaning Questions Answered

Jump to a Topic

General Questions

Residential Cleaning

Commercial & Office Cleaning

Move-In & Move-Out Cleaning

Deep Cleaning

Recurring Cleaning

Elderly Assistance

Pricing & Payment

Scheduling & Policies

Florida & Local Questions

Still Have Questions?

Explore Our Services

Residential Cleaning

Commercial Cleaning

Move-In/Out Cleaning

Deep Cleaning

Recurring Cleaning

Elderly Assistance

Ready to Experience Pro Clean?

Your Cleaning Questions Answered

Jump to a Topic

General Questions

What areas do you serve in Florida?

How do I get a quote for cleaning services?

Are your cleaners background checked and insured?

What cleaning supplies do you use?

How long has Pro Clean Lakeland been in business?

Residential Cleaning

What does residential cleaning include?

How often should I schedule house cleaning?

Do you clean homes with pets?

Can you clean my Florida lanai or screened porch?

Commercial & Office Cleaning

What types of businesses do you clean?

Can you clean my business after hours?

How often should my office be cleaned?

Do you clean schools and daycares?

Move-In & Move-Out Cleaning

What's included in move-in/move-out cleaning?

Will move-out cleaning help me get my deposit back?

How far in advance should I book move-out cleaning?

Do you work with property managers?

Deep Cleaning

What's the difference between regular cleaning and deep cleaning?

How long does deep cleaning take?

Is deep cleaning good for allergies?

Recurring Cleaning

What recurring cleaning schedules do you offer?

Can I change my cleaning schedule?

Do recurring clients get priority booking?

What if I need to skip a cleaning?

Elderly Assistance

What elderly assistance services do you offer?

Is this a medical or home health service?

How are your team members trained for elderly assistance?

Can family members coordinate elderly care services?

Pricing & Payment

How much does house cleaning cost in Lakeland?

Do you offer free estimates?

What payment methods do you accept?

Are there extra charges for anything?

Scheduling & Policies

How do I book a cleaning service?

What is your cancellation policy?

Do I need to be home during cleaning?

What if I'm not satisfied with the cleaning?

Florida & Local Questions

How do you handle Florida humidity and mold prevention?

Do you clean vacation rentals and Airbnbs?

Can you clean after a Florida storm or hurricane?

Why choose a local Lakeland cleaning company?

Still Have Questions?

Explore Our Services

Residential Cleaning

Commercial Cleaning

Move-In/Out Cleaning

Deep Cleaning

Recurring Cleaning

Elderly Assistance

Ready to Experience Pro Clean?